Privacy notice

Privacy Policy for UK Retsol Ltd

Protecting your privacy is important to us. This policy outlines how UK Retsol Ltd collects, uses, protects, and shares your personal information when you use our website and services.

Information We Collect:

  • Personally identifiable information (PII): Name, email address, delivery address, billing address, phone number (collected during purchases, account creation, or newsletter signup).
  • Payment information: We never store payment details on our website. All payments are processed by secure merchant banks.
  • Website usage data: Cookies and analytics track pages visited, user behaviour, and preferences to improve website experience and personalize service.

How We Use Your Information:

  • Process orders and provide requested services.
  • Improve website functionality and user experience.
  • Send marketing communications with your consent (e.g., newsletters, special offers).
  • Conduct market research and analyse customer behaviour.

Information Sharing:

  • Service providers: We share data with trusted partners who assist with order processing, delivery, marketing, and website hosting, all under strict contractual agreements regarding data security and privacy.
  • Third-party advertisers: We may share anonymized data for targeted advertising with your consent.
  • Legal requirements: We may disclose information when required by law or to protect our rights and interests.

Data Security:

  • We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.
  • We use SSL certificates for secure website connections and regular malware scanning.

Your Choices:

  • You can opt out of marketing emails by clicking the unsubscribe link in any communication.
  • You can manage cookie preferences through your browser settings.
  • You can request access, correction, or deletion of your personal information by contacting us.

Changes to this Policy:

We may update this policy periodically. Please check our website for the latest version.

Contact Us:

For any questions or concerns regarding this policy, please contact us at info@retsol.co.uk.